Platform Policy on Sensitive Content
Pavel Durov, the CEO of Telegram, has defended the platform's approach to not remove certain war-related content. He argues that such content, while sensitive, can be an important channel for information. Durov makes a distinction between “obviously harmful content” which is removed and “war-related coverage,” although he does not clearly define this boundary.
User-Driven Content Access
Unlike some social media platforms that algorithmically promote content, Telegram users only see content they have subscribed to. This design reduces the likelihood of unintended exposure to shocking content and limits the potential for propaganda amplification. However, it also means that users can deliberately access and share controversial or extremist content.
Information Dissemination Role
During critical events, Telegram has become a significant point of reference for mainstream media and individuals sharing news. For instance, Hamas used Telegram to post graphic and unedited videos of their acts, making the app a cited source for news dissemination.
Controversial Use by Violent Groups
Telegram has been used by various groups for communication in conflict zones like Ukraine and Myanmar. Its role as a platform for recognized terrorist groups, including Hamas (which is recognized as a terrorist organization by many countries), has been well-documented. This has led to controversy given the platform's relatively light approach to content moderation.
Platform Growth and Language Support
The controversial content on Telegram has coincided with significant user growth in areas like Israel and the Palestinian Territories. Durov noted the influx of new users and mentioned adding support for Hebrew in the platform's user interface, indicating a broader reach and user base.
In summary, Telegram's policy on hosting Hamas content is shaped by its stance on freedom of information, user-driven content access, and its role in information dissemination during conflicts. While the platform does remove clearly harmful content, it allows certain war-related content under the guise of providing a source of information, leading to controversy given its use by recognized terrorist groups.
